On-Site Wheelchair Securement Training

Q'STRAINT's On-Site Training brings our expert instructors directly to your organization for a hands-on workshop built around your team, your equipment, and your real-world securement challenges.

This training experience combines classroom instruction, supervised hands-on practice, and expert-led problem-solving for difficult devices. Every session is tailored to your organization and backed by 40+ years of wheelchair securement expertise.

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How it Works

Our on-site workshop goes beyond a training day. It combines structured classroom instruction and supervised hands-on practice with a consultative, partnership-focused approach — because real improvement happens when your team leaves with the knowledge, confidence, and a clear plan to raise the bar on safety.

  • Workshop Overview

    Our standard on-site training session is structured into four key segments:

    Classroom Instruction

    The training begins in a classroom setting with a lesson on Understanding Liability and the Importance of Proper Securement. This is followed by a review of your organization’s wheelchair and occupant securement equipment, and a detailed explanation of the Essential Securement Principles used to safely and effectively secure passengers using wheelchairs.

    Hands-On Securement Practice

    Participants engage in hands-on securement practice to apply the principles covered in the classroom. This interactive portion allows trainees to gain confidence and proficiency in real-world securement scenarios.

    Securing Difficult Devices

    The final instructional segment addresses wheelchairs and mobility devices that are challenging to secure. We explore strategies for applying securement principles when standard approaches are difficult or seemingly impossible.

    Group Final Exam

    The training concludes with a fun and engaging group exam to reinforce key concepts and encourage team participation.

  • Workshop Objectives

    By the end of this workshop, your team will be able to:

    • Recognize the liability associated with transporting passengers using wheelchairs, and identify strategies to mitigate risk while enhancing passenger safety. 
    • Distinguish between different categories of wheelchair securement equipment, occupant securements, and accessories.
    • Implement the three essential principles necessary for proper wheelchair securement.
    • Apply the essential principles required to securely transport wheelchair passengers using occupant securement systems.
    • Exhibit practical proficiency in securing various types of wheelchairs.
    • Distinguish WC19-compliant wheelchairs from non-WC19 models, and determine appropriate securement procedures for each.
    • Identify and avoid common pitfalls, issues, and errors that contribute to wheelchair incidents during transport.
    • Evaluate challenging mobility devices and establish protocols to ensure their safe securement throughout transit.
    • Assess and articulate the significance of the latest ANSI/RESNA WC18 wheelchair securement standard, as well as related requirements under ANSI/RESNA WC19.
    • Understand best practices for securing scooters and managing the unique liability concerns they present (if applicable)
  • Post-Training Consult

    Every on-site training includes a complimentary 45-minute post-training consultation with Darren Reaume, Director of Customer Experience. This video call is reserved for your management team and is designed to:
    • Address any observed practices that may be creating safety or liability risk
    • Provide tailored, actionable recommendations for policy, training, and equipment
    • Create a clear roadmap for sustaining and improving safety outcomes long after training day
    Our goal is to equip your organization to strengthen its practices and continue improving safety and outcomes well into the future.
  • Certifications

    Every participant earns a Hands-On Training Certification upon completion, valid for two years.

    Certifications provide your organization with documentation of staff training — a meaningful asset for liability management, compliance reporting, and workforce development records.

  • Workshop Specifics

    Duration:
    3.5 hours (2.5 hours of classroom learning, 1 hour of hands-on securement practice).

    Capacity:
    20 to 40 people

  • Your Instructors

    Darren Reaume

    Director of Customer Experience
    Darren develops training materials and courses for all Q’STRAINT wheelchair securement applications and oversees the annual National Training Seminars. He has been invited by numerous agencies — including BusCon, CTAA, STN, and Metro Magazine — to speak on safe and effective wheelchair securement practices and regulatory issues.

    Mike Laidlaw

    Senior Regional Sales Manager
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*On-site training subject to availability
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