Login Issues or Lost Password

If you’ve forgotten your password, click ‘Reset Your Password’ on the login page and enter the email address associated with your account. You’ll receive a password reset link within a few minutes.

A few things to check if you’re having trouble:

  • Make sure you’re using the email address you registered with
  • Check your spam or junk folder for the reset email
  • Can’t seem to get retrieve your Password? Try our Magic Login
  • If your account was created by your Organization — contact your Team Leader for help
  • If your account was created by your Organization without an email (if you are logging in using a ‘Student_***’ username), you must contact your Team Leader to get your password

Not sure which type of Training is right for you or your team?

New users should check out our Training Solutions page to find recommendations based on their role, organization, and training needs.

Find Your Training Solution
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