Payments
Payment Issues
If your payment isn’t going through, you can try the following:
- Verify that your card details and billing address are entered correctly
- Make sure your card is based in the US, CA or UK
- Try our alternative payment method, Direct ACH Debit
- Try a different browser or clear your browser cache and retry
If the issue persists, please contact Training Support and include any error messages you received so we can assist you as quickly as possible.
Refunds
If you would like to request a refund, please reach out to our Support Team with your order details and the reason for your request. Our team will review your request and respond as promptly as possible.